FACTORS INFLUENCING JOB SATISFACTION AND PERFORMANCE AMONG BACHELOR OF SCIENCE IN PHYSICAL THERAPY (BSPT) GRADUATES: A BASIS FOR AN ACTION PLAN

Abstract

Job Satisfaction and Performance have been studied over the past years with their significant role and impact on the quality and overall services among professionals. However, these two factors are mostly applied in different sectors with large scopes that challenge previous researchers to focus on detailed and comprehensive results. Hence, this study aimed to provide localized insights for the Medical Colleges of Northern Philippines (MCNP) Bachelor of Science in Physical Therapy (BSPT) department, educational institutions, and healthcare organizations. Moreover, this study focused on factors affecting job satisfaction and performance among Physical Therapists (PTs) in Region 2, utilizing an action plan based on the lowest satisfaction scores to enhance patient care outcomes and healthcare service quality among graduates of the BSPT program at MCNP. A descriptive research design was employed, with data collected from 33 graduates working in various hospitals in Region 02. Data analysis methods included frequency count, percentage distribution, weighted mean calculations, One-way ANOVA and Independent Sample T-test, and Regression Analysis. Profile variables such as age, gender, years of service, socio-economic status, and hospital category among BSPT graduates were examined. Results indicated that demographic profile variables did not significantly affect job satisfaction. However, factors such as employee competence, responsibility, and relationships were found to impact job satisfaction. Moreover, stress management and work environment were identified as major factors affecting job performance. Additionally, certain variables like age and hospital category were found to correlate with aspects of job satisfaction. The findings suggest that while demographic factors may not directly influence job satisfaction among BSPT graduates, other aspects such as employee competence, responsibility, relationships, stress, and work environment play significant roles in determining job satisfaction and performance. Understanding these correlations could aid in the development of strategies to enhance job satisfaction and performance among BSPT graduates in the region.  Lastly, based from the lowest mean results of the study, an action plan of the study supports the "EmpowerPT"   to improve job satisfaction and performance, enhancing overall patient care quality.